Of All the Things We've Built, Your Trust Is Valued Most
"Sobella... had our best interests at heart."
After viewing more than 40 different properties in and around Kingston over a three period, we had the good fortune of making the acquaintance of Karen & Marten, who were in the process of selling their home. We were extremely impressed by the style and quality of construction of their home as it was amongst the best we had ever seen. When we asked about the builder, we were pleasantly surprised to learn that they themselves had designed and built this magnificent house. In the end, we decided to have a custom home built for us. We had already interviewed a number of reputable builders prior to meeting this delightful couple. The quality of their work combined with the fact that we immediately felt comfortable with them left us with no doubts that they were the right people to "build our dream."
We knew that building and moving into a new home would be a stressful undertaking, but thanks to Karen and Marten's sage advice, flexibility, understanding and patience, it proved to be a positive experience for us. This friendly, honest, conscientious couple have always provided, and continue to provide, us with exemplary service. As with any complex project, one cannot build a house without encountering one or two problems along the way. Unlike many builders, however, Sobella addressed all problems that arose, no matter how minor, in a timely and entirely agreeable manner. Often they identified and addressed problems without us even knowing until after the fact. There was more than one occasion where Marten's professional eye noted some tiny flaw that we had not. He could have let it slide as we would likely have never noticed, but Sobella's professional work ethic, exacting standards and desire to build a superior home meant they had our best interests at heart. Their standard of craftsmanship and exceptional attention to detail clearly sets them head and shoulders above others.
We have lived in our new home for well over a year now and still routinely receive compliments on it; not only from family, friends and acquaintances, but also from complete strangers who happen to be walking by when we're out in our yard. We have personally witnessed, on numerous occasions, clients of other builders approach Marten for his advice and assistance in repairing and/or finishing their new homes. That, in itself, is testament to the quality of Sobella's homes and their reputation for outstanding customer service.
Sobella really was the only builder for us and we never hesitate to recommend them to others. We are extremely proud to not only call Karen and Marten "our builders" but our friends as well. How often do you hear people say that about their builder?
Michael & Tracey Froess
"A hardworking and dependable team."
Marten and Karen are a real hardworking and dependable team. They are always willing to go that extra bit to make things work. They could always be contacted, never elusive, consistently positive and ready to share ideas; fun, knowledgeable, great to bounce ideas off and not afraid to provide their input or gently guide the decision-making process.
Frank & Julie Bird
"Everything is perfect."
Karen and Marten, We just want to let you both know how absolutely thrilled we are with the house. Everything is perfect. It looks great and functions as well as it looks. All of your suggestions regarding the design and decorating have worked out wonderfully. Everyone who comes for a visit is as happy as we are. I had a friend over the other day who works in construction and she was amazed with the quality of the "standard" features and pointed out many areas where you could have cut corners, but didn't, which we are very appreciative of. I've also had a few of the men working next door approach me and let me know how well the Sobella houses are built, particularly in comparison to some of your competitors. We know we spent our money wisely.We also thank you for your kindness and thoughtfulness towards us throughout the building process. It was always obvious that you were constantly thinking about the end product and the people and families who live in your homes. Thank you.
Colin & Christine
"Excellent Customer Service"
It was a pleasure to learn that Sobella House & Home is being considered for the "Award of Excellence" by Tarion. My husband, Herb, and I had Marten Bos of Sobella House & Home build and customize his P.E.A.C.E. model home for us, taking possession June 2007. From the very beginning, all of our correspondences and communications with Marten were prompt and informative. He was readily available for my husband's many questions as this was our first time having a new home built. Marten's assuring easy going manner and professionalism convinced us from the start that he would be our builder and we never once second guessed this decision. Marten personally addressed all the minor building conflicts throughout the building process with us and we soon learned that this was his standard of care with his clients.We thoroughly enjoyed working with Marten and his wife, Karen, and have readily recommended Sobella House & Home, as the builder to use, to our friends. Our business relationship has grown into mutual respect and friendship. My husband frequently sought Marten's constructive advice when he finished the basement in our home this past winter. We have spoken to many new home owners in our area and not one can acclaim to this type of working relationship and excellent service. We feel privileged to have had Marten build our new customized home and highly recommend him for the "Award of Excellence." Sincerely,
Herb & Wendy Postill